Learn The FAQS About Vanity Couture Shopping Shipping Returns Exchanges Duties
Where are Vanity Couture garments shipped from, and do I have to pay duties?

US and international orders are shipped from Niagara Falls, New York and Canadian orders are shipped from our Toronto, Ontario. US and Canadian orders are not subject to duties. International order duties will be calculated by your local customs provider.

How long do deliveries take?
We do our absolute best to fulfil orders promptly. Orders are generally fulfilled within 24 hours. US & Canadian orders over $150 in local currency are eligible for free standard shipping. Free shipping is standard 2-5 business days, with tracking. All orders are shipped with tracking.

What size should I order?

To accommodate all of our global customers we have created an international size guide. If you are still unsure about what size to order and would like some assistance, please email hello@vanitycouture.com or start a chat in the bottom right corner to speak with one our associates. They will be happy help you find your perfect fit!

What do I do if I ordered the wrong size?

We understand that sometimes finding your perfect fit doesn't happen the first time. We will happily accept unworn items in their original condition (unsoiled items with hygiene stickers and hang tags attached) in exchange for new product. If you need help choosing your a new size, please do not hesitate to contacting us. You can access our return and exchange portal by clicking here.

For more information and to learn how to start the return/exchange please see our exchange and return policy.

What if the item I want is out of stock?
Send an email to hello@vanitycouture.com and with the style name, color and size that you wish to purchase. We will be happy to inform you if the item will be replenished or discontinued.

What is a preorder?
A preorder is when you purchase the item with the knowledge that your item will be shipped at a later date ( shipping date is stated where you select preorder.) Preordering is the best solution to ensure you will have first selection of items that are in very high demand.

Can I order different sized top and bottoms for bikinis?
Absolutely! You've asked, and we've answered. Bikini tops and bottoms are now sold as separates so you are free to not only mix and match styles and colours, but also sizes. Feel completely empowered to get creative and come up with your own new looks. 

I'm a stylist and I would like to work with Vanity Couture on a future project?
We absolutely love a collaboration. To get in touch with our PR team email pr@vanitycouture.com. Please include all project details and contact information.