COMPLIMENTARY North American SHIPPING ON ORDERS OVER $100USD

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We hope you are delighted with your purchase; However if you have chosen the wrong size? Or it doesn't quite fit how you would like it? We are happy to issue a store credit and help you find a suit that will fit your needs perfectly! All returns must be made within 14 days of receiving your shipment.

 

Please email returns@vanitycouture.com, including your full name, order number and postal code to get started. 

 

RETURN POLICY
Vanity Couture will accept returned items for store credit issued via gift card. Your gift card will be issued for the full value of your returned suits not including shipping charges. Gift cards do not expire.
Please Note…

 

  • Returning items are only eligible for store credit, we do not issue refunds.
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  • All returns must be sent back in their original condition (unwashed and unworn and undamaged; no deodorant, perfume, make-up stains, hang tags attached and hygienic sticker in tact.)
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  • We will not accept returns that show signs of wear or does not meet the previously listed criteria.
  • Always wear underwear when first trying on your new purchase.
  • Shipping fees are not eligible to be refunded upon your return.
  • For international returns, any costs associated with return shipping and import duties are the sole responsibility of the customer. 
  • All discounted purchases are always FINAL SALE. These items are not eligible for return. 
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    CANCELLING OR CHANGING YOUR ORDER

    Vanity Couture has a short processing window after orders are placed. We ship your order as quickly as possible to ensure you receive your purchase promptly. Once an order has been placed we are unable to make any changes. Please ensure the items selected and shipping information are correct before purchasing.

     

    If you have any questions about the process or need help, please email us at support@vanitycouture.com
     
    CUSTOMS & DUTIES
    Vanity Couture is not responsible for any duties, customs and taxes incurred on international shipments. These are the responsibility of the purchaser. Charges will vary according to country, please contact your local customs office to inquire what taxes may be incurred on your shipment.
     
    SHIPPING POLICY
    Please allow 24 hours from the time of purchase for processing to begin. Vanity Couture processes all items within 1-2 business days, with the exempt of Swarovski runway made to order pieces, which require an additional 3 business days.
    *For international orders please allow for an additional 3-5 business days for Duties and Customs processing* 
    Please note all delivery times are estimates provided by the shipping courier and cannot be guaranteed. All orders shipping outside of Canada may be subject to courier and/or customs delays.
     
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